Privacy Policy
Last Updated: July 20, 2026
At Plivoe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you regarding your personal information.
By using our website, you agree to the collection and use of information as described in this Privacy Policy.
Information We Collect
Depending on how you interact with our website, we may collect the following information:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details and purchase history
- Payment confirmation information (we do not store complete payment card numbers)
- IP address
- Browser type and device information
- Website usage information collected through cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Process payments securely.
- Prevent fraudulent transactions and improve website security.
- Improve our website, products, and customer experience.
- Comply with applicable legal obligations.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only when necessary with trusted service providers that help us operate our business, including:
- Shopify β website hosting, shopping cart, and order management.
- Payment service providers β to securely process payments.
- Shipping and delivery partners β to prepare, ship, and deliver your orders.
- Email service providers β to send transactional emails such as order confirmations and shipping notifications.
- Analytics providers β to understand website performance and improve user experience.
These service providers receive only the information necessary to perform their services and are expected to protect your personal information in accordance with applicable privacy and security requirements.
Payment Information
Payments made through our website are processed by secure third-party payment providers. We do not store or have access to your complete credit or debit card information.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve functionality, enhance your shopping experience, and analyze website traffic.
Cookies we may use include:
- Essential Cookies β Required for website functionality, shopping cart, and checkout.
- Performance Cookies β Help us understand website usage and improve performance.
- Functional Cookies β Remember your preferences and settings.
- Analytics Cookies β Measure website traffic and visitor interactions.
Most web browsers allow you to manage or disable cookies through browser settings. Disabling certain cookies may affect some website functionality.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Our website is protected using SSL (Secure Socket Layer) encryption, which encrypts information transmitted between your browser and our website during checkout and other secure areas.
Although no method of electronic storage or transmission is completely secure, we continuously work to maintain appropriate security measures to protect your information.
Data Retention
We retain personal information only for as long as necessary to:
- Complete your orders.
- Provide customer support.
- Maintain business records.
- Comply with legal, tax, and accounting obligations.
- Resolve disputes and enforce our agreements.
When personal information is no longer required, it will be securely deleted or anonymized where reasonably practicable.
Your Privacy Rights
Depending on your place of residence and applicable privacy laws, you may have certain rights regarding your personal information.
You may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of eligible personal information.
- Request a copy of your personal information where applicable.
- Object to or restrict certain processing activities where permitted by law.
- Withdraw consent where processing is based on consent.
- Opt out of certain marketing communications at any time.
Privacy Rights for California Residents
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, request deletion of eligible personal information, request correction of inaccurate information, and exercise your privacy rights without discrimination.
Plivoe does not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.
Privacy Rights for European Residents
If applicable under the General Data Protection Regulation (GDPR), you may have the right to access, correct, erase, restrict processing, object to processing, and request portability of your personal information, subject to applicable legal requirements.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of websites that are not operated by Plivoe. We encourage you to review the privacy policies of those websites before providing personal information.
Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality. Any updates will be posted on this page together with the revised "Last Updated" date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Email:
service@plivoe.com
Phone:
+1 302-414-8728
Company:
Hangzhou Hanxuan Textile Co., Ltd.
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